SHIPPING TIME

Generally 7-30 days. This depends on your country and logistics company.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

PLEASE NOTICE

According to the different customs policies of various countries around the world, the additional taxes and fees may included for your parcel. In order for the successful delivery, please cooperate with customs and logistics providers to pay parcel taxes and complete customs clearance. Please note: You must reach the legal age (+18 years old) in your local country and must have a tax number to clear customs after the goods arrive. Please contact your local customs office for details.

SHIPPING DAMAGE

Important: Notwithstanding all precautions, packages and/or their contents sometimes get damaged in transit.
If this should happen, please follow the following procedure:
breakages should initially be announced and registered with the courier, at once upon receipt of the goods. You should then inform us immediately thereafter. If you intend to return damaged goods, please inform us in advance via customer care form, e-mail, phone or fax.